Recent Posts

Commercial Loss? We got you covered!

4/27/2018 (Permalink)

Flooding and water damage events in southern Indiana commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Many business owners understand that the business downtime can be more devastating to the property damage -- we understand that many times the most important thing to Madison, Lawrenceburg and Versailles businesses is to get back in business . . . fast.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Madison, Lawrenceburg and Versailles

SERVPRO of Madison, Lawrenceburg  and Versailles specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reached at (812) 574-5744

Source: www.SERVPROofmiamibeach.com

The Levels of Commercial Loss

4/27/2018 (Permalink)

SERVPRO of Madison, Lawerenceburg and Versailles handles not only residential damage and restoration, but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

If you experience a commercial loss, Call SERVPRO of Madison, Lawrenceburg and Versailles today! (812) 574-5744

Source: http://www.SERVPROelizabethcityouterbanks.com

Common Mold Issues

4/27/2018 (Permalink)

Any home or commercial business can quickly become  infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours and can produce allergens and irritants that have the potential to cause other health effects.  

If you suspect that your home or business has a mold problem, SERVPRO Professionals can inspect and assess your property. If mold is found, they have the training, equipment, and expertise to handle the situation.

SERVPRO of Madison, Lawrenceburg and Versailles:

  • Provide 24/7 Emergency Service
  • Highly Trained Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry 

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Why Mold Removal May Not Be an Ideal DIY Project

4/27/2018 (Permalink)

There are over 1,000 types mold found  in North Americ. Did you know mold will eat just about anything? This includes metals, concrete, fabric and wood. 

People  spend about  90% of our time indoors. This makes mold and it’s destructive nature a major concern for many of us. Search DIY mold removal on the internet and you will find tons of articles suggesting different ways to rid your home of mold yourself. One of the most common suggestions is spraying the mold with bleach or some other concoction aimed and killing it. Mold cleanup is not that simple.

The EPA ( United States Environmental Protection Agency) has come up with a rigid set of guidelines for mold removal. The Mold Remediation in Schools and Commercial Buildings document recommends that you should only attempt to remove mold yourself if the area impacted is less than roughly a 3ft. by 3 ft. patch. Even in this instance you should first wear protective gear and fix any leaky pipes or issues that caused the mold damage. IICRC ( Institute of Inspection Cleaning and Restoration Certification) does not recommend spraying but promotes removal of mold and proper air filtration.Major steps in a proper mold remediation process includes  analysis of the impacted area, thorough drying, fixing any causes of water and wetness as well as wearing  proper protective gear during the process.

Before you take the health and monetary risk of improper mold remediation review the EPA guidelines and contact your local Durham, NC mold remediation and abatement professionals to have an analysis of the area. This will give you a better idea if your mold problem is a do it yourself project or not.

Source: http://www.gotmold.ca/2013/03/20-interesting-facts-about-mold/

Do you have documents that have mold??

4/27/2018 (Permalink)

If your home or business has important documents that are affected by Mold, we can HELP!

We use a specialized process called Gamma Irradiation. This is used for cleaning/ disinfection and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (Colbalt 60) producing ionization(electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations you are dealing with CAT 3 water: therefore, most of the affected documents that you will encounter will be contaminated. If this is the case then decontamination is always a must. In Living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause death to the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

For additional information or questions on processes involving fire, water, or mold damaged documents please call our office at 812-574-5744, and we would be happy to further discuss services.

Flood Damage??

4/27/2018 (Permalink)

Finding flood damage in your home can create quite a bit of stress; after all, no one likes discovering that their living room has been turned into a water recreation facility. As a result, many homeowners are likely to panic and make poor choices in the hours that follow. You can avoid these mistakes by following the flood damage checklist below:

Ensure your safety

Once you see a flood of water in your basement, it may be tempting to go charging right in, but this is generally a bad idea. First, you need to ensure that you're safe. If the power is still on, you could be electrocuted. Additionally, sewage will make you ill, and the water from flood damage can conceal sharp objects to cut yourself on.

Shut off the water source

Now that you know you’re safe, next you need to ensure that the source of the water has been taken care of. Sometimes, this is as simple as turning off a water supply valve. However, more complex problems, like a flooded sewer line, could actually take a few hours. It's a good idea to call the appropriate professional, like a plumber, right away to give them time to start driving out to your flood damaged property.

Call your insurance

Sure, it's tempting to have your first call be to a flood damage clean-up professional, but there's a chance that your insurance doesn't contract out with them. Instead, it's better to have your insurance's claim number programmed into your phone. Call them, report the flood damage, and then call a professional they contract out with.

Call a clean-up crew

Most flood damage clean-up projects are just too large for you to tackle by yourself. Besides, depending on where you live, you'll likely have mold to clean up afterwards as well. Any money spent on a flood damage clean-up crew will likely be well worth it.

Take pictures and document damage

Your insurance policy will need proof of flood damage if they are going to write you a check. When you're on the phone with your insurance company and the clean-up crew, take photos of the flood damage. Make sure to get detailed photos of valuable items.

If you've planned well, you'll also have pictures of your home in an undamaged state. This lets you prove the state that your house and items were in before the disaster.

Remove what can be saved

Once you've ensured that the area is safe, you have help on the way, and you've thoroughly documented the flood damage, you can begin to remove items out of the area. A word of caution: water is extremely heavy. Any water soaked items will weigh a lot more than you expect. Please, be careful not to injure yourself.

Begin the remediation process

This is where professionals will come in handy. During the remediation process, all excess water will need to be removed, the humidity will need to be brought down to an appropriate level, mold prevention steps will need to be taken, and damaged drywall or flooring will need to be replaced. All of this is a lot of work for one person, so please get professional help.

SERVPRO of Madison, Lawrenceburg and Versailles is locally owned and operated and serves Jefferson, Switzerland, Ripley and Dearborn Counties. 

Source: http://www.SERVPROgreeleywindsor.com

Do you know what you would do DURING a tornado?

4/23/2018 (Permalink)

Tornadoes are nature’s most violent storms. They come from powerful thunderstorms. They appear as a funnel, or cone-shaped cloud, with winds that can reach up to 300 miles per hour. They cause damage when they touch down on the ground. They can damage an area one mile wide and 50 miles long. Before tornadoes hit, the wind may die down, and the air may become very still. They may also strike quickly, with little or no warning.

Below are a few tips for what to do both DURING and AFTER you experience a tornado.  

DURING

If you're INSIDE:

  • Get to an inside room with no windows.
  • Or get to the lowest possible room
  • Do not open windows
  • Protect your head

If you're OUTSIDE:

  • Get to a nearby vehicle, buckle your seat belt, and lower your head below the windows.  
  • If you can't fine a vehicle, lay in a ditch or other area lower than the ground.
  • You are SAFER in a low flat location than underneath a bridge or highway overpass.  

AFTER

  • Wear sturdy shoes, there will be sharp debris on the ground including glass.  
  • NEVER go near or touch dangling power lines.  
  • TEXT; DON'T TALK Unless your situation is life threatening, try not to tie up emergency phone lines.  Plus, texting might work even when call service is down.  

Sources:  Ready.gov\make a plan;              Ready.gov/tornadoes

Spring weather can be unpredictable. Reduce injury risk and plan ahead.

4/19/2018 (Permalink)

Storm Damage Spring weather can be unpredictable. Reduce injury risk and plan ahead. Often by the time we are aware of an approaching storm, we have little if any time to prepare for it.

Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day. Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

Thunderstorms cause most of the severe spring weather. They can bring lightning, tornadoes, and flooding. Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. For much of the world, this happens in spring and summer.

Because spring weather is so unpredictable, you may be unprepared when severe weather hits—particularly if you live in a region that does not often experience thunderstorms, tornadoes, or flooding. And when severe weather hits unexpectedly, the risk of injury and death increases. So planning ahead makes sense; prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions. You can follow many of the same steps that you would for all extreme weather events. Keep an emergency kit on hand. Some items to include are:

  • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
  • An emergency evacuation or shelter plan, including a map of your home and, for every type of severe weather emergency, routes to safety from each room
  • A list of important personal information, including:
    • telephone numbers of neighbors, family, and friends
    • insurance and property information
    • telephone numbers of utility companies
    • medical information
  • According to the American Red Cross a first aid kit may include:
    • non-latex gloves
    • assortment of adhesive bandages
    • antibiotic ointment
    • sterile gauze pads in assorted sizes
    • absorbent compress dressings
    • tweezers
    • scissors
    • adhesive cloth tape
    • aspirin packets (81 mg each)
    • first aid instruction booklet
      (NOTE: Customize your first aid kit to meet your individual and family needs.)
  • A 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags
  • An emergency kit[1.08 MB] in your car

Prepare your family members for the possibility of severe weather. Tell them where to seek appropriate shelter as soon as they are aware of an approaching storm. Practice your emergency plan for every type of severe weather. Show family members where the emergency supplies are stored, and make sure they know how to turn off the water, gas, and electricity in your home.

Often by the time we are aware of an approaching storm, we have little if any time to prepare for it. But we do know that when spring arrives, thunderstorms, tornadoes, and floods are real possibilities. So why not take the surprise factor out of severe weather and prepare yourself, your family, and your home? If thunderstorms, tornadoes, and floods do occur, you’ll be ready for them.

SOURCE: National Center for Environmental Health / Agency for Toxic Substances and Disease Registry

How to save personal belongings from a water damage

4/19/2018 (Permalink)

Water Damage How to save personal belongings from a water damage If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

One of the most common topics after a client suffers water damage is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

What Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of you being able to save some of your belongings are higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

The Amount of Time the Water Saturated

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a SERVPRO professional. If you call SERVPRO of Madison Lawrenceburg and Versailles to handle a dry out of your property, we will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO of Madison, Lawrenceburg and Versailles, contact us @ 812-574-5744 today.  We are always here to help.

Keep Your Family Safe with a Fire Preparedness Plan

2/15/2018 (Permalink)

Fire Damage Keep Your Family Safe with a Fire Preparedness Plan Does your family have a Fire Preparedness Plan? Be sure to set aside some time to create a plan with your family.

Would your family be prepared if a fire broke out in your home? If not, now is the best time to plan. Family fire preparedness plans save lives every year. Set aside time to gather as a household and create a plan unique to your home.

Identify Exits

Identify two different ways to safely exit each room if a fire broke out, such as doors and windows. Teach each member of your household how to safely exit through windows, especially on non-ground level floors.

If you have members of the family who are unable to move themselves—such as babies, elderly relatives, or any individuals with disabilities—make sure to go over who can help them escape as well.

Choose a Meeting Place

Pick a spot outside of your home that’s a safe distance away to serve as your family’s emergency meeting place. Familiar locations like a mailbox, lamppost, nearby park, or a neighbor’s house are great. Walk out with your family to establish it as your official meeting place.

Make sure every family member knows that once they exit the house, they should go straight to the meeting place and not go back inside for any reason.

Teach family members to call the fire department only after they’ve safely arrived at the meeting place.

Draw it Out

Draw the layout of your home on a piece of paper. Mark the different exits and exit paths from every room. Don’t forget to include the family meeting place. Keep your plan somewhere accessible. When you have overnight guests, let them know about your safety plan.

Practice Safety

Once everyone knows the different paths they can take to exit the home and where to go, it’s important to know how to navigate through a burning house as safely as possible.

Teach family members the following safety tips:

  1. Choose the escape route with the least amount of heat and smoke, but be prepared for less than ideal circumstances.
  2. Before opening a door, lightly touch the doorknob. If it’s hot, the fire is close, and it’s likely better to choose another exit if possible.
  3. If it’s necessary to travel through a room or hallway with a lot of smoke, stay low and crawl as necessary! Smoke rises.

In addition to these tips, make sure your house number is easily seen from the road. Firefighters need to be able to quickly find your home.

Plan Realistic Drills

Schedule practice drills at least two times a year. This is a great time to replace the batteries in your smoke alarms, which should be switched twice annually and tested monthly.

If you have young children, warn them about nighttime drills. The point of the drill is to prepare them, not to scare them. If the fire alarm fails to wake up members of your family, assign someone to wake them up in a real emergency.

Practice the safety tips from above as part of the drill.

Nothing is more important than your family’s safety. Things, and even homes, can be fixed or replaced, but your family is irreplaceable. Your family fire preparedness plan can save lives.

If fire or smoke damages your home, give SERVPRO® of Madison, Lawrenceburg and Versailles a call at 812-574-5744. With our restoration knowledge and training, we can make it “Like it never even happened.”