Recent Posts

The Emergency Ready Profile

11/6/2018 (Permalink)

There's never a convenient time for your business to be sidelined with fire or water damage.  We want to make sure you and your employees are equipped with all the necessary information to quickly respond to emergency water for fire damage.  The Emergency Ready Profile is just that, all the information about your business, account numbers, phone numbers, utility shut off locations, work authorizations and more. All put together in an easy to access application for any device, as well as paper copies to have on hand for immediate use.  And the best part is, it’s a 100% free service offered by SERVPRO of Madison, Lawrenceburg and Versailles. 

       As many as 50% of businesses close down following a disaster; of the businesses that survive, an overwhelmingly majority had a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

What is included in an Emergency Ready Profile??

       Details specific to your facility, such as shut off valve locations, photos of these locations as well as account information for major utilities will be compiled.  Identification of the chain of command, which will save time, and when it comes to mitigation, time means money. It seems like a no brainer already, but there’s even more. 

       Our Emergency Ready Profile allows SERVPRO of Madison, Lawrenceburg and Versailles employees to become familiar with your facility BEFORE a disaster happens, so when you really need us, we’ll be prepared with enough information to respond more efficiently than another company. Establishing SERVPRO of Madison, Lawrenceburg and Versailles as your preferred mitigation and restoration provider means we’ll have access to your profile, and all that information will allow us to respond Faster to any disaster.  From knowing where to park, the best route to the utility shut off, numbers to call for authorization and assistance, and any preferences you as the business owner may have; Again, saving time and therefore money.  

       It will only take a little time to complete and will not take you away from current projects.  It will minimize the amount of time your business is inactive by having an immediate plan of action.  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

To enroll in the Emergency Ready Program and to start your Emergency Ready Profile for your local business, contact SERVPRO of Madison, Lawrenceburg and Versailles TODAY!

(812)574-5744

What is Ultra Sonic Cleaning and why do we use it??

11/5/2018 (Permalink)

Fire Damage What is Ultra Sonic Cleaning and why do we use it?? SERVPRO Production Supervisor, Amy Hall, is seen here using the Ultra Sonic Cleaning machine at our warehouse in Versailles, IN.

It is never easy to recover from fire damage. It is even more upsetting when it occurs to a home that contains precious and delicate items. The challenge is how to remove dirt, soot and smoke from very small and delicate objects? In the past, this was done with chemicals and very delicate tools. Pieces were bathed in solvents to loosen the soil, then workers would use specialized brushes and cotton swabs to clean the items. Finally, the pieces were placed in an ozone chamber to remove the smell.

This time- and labor-intensive process was able to save some objects. But some were just not recoverable using this process, and removing the smell of the fire was not guaranteed. This is where ultrasonic cleaning and Omegasonics comes in.  Ultrasonic cleaners use cavitation and solutions that are able to penetrate into every little corner of an intricate piece of content to make sure that all the soil comes away.

Ultrasonic cleaners are a game changer in the cleaning and restoration business. Our highly trained SERVPRO of Madison, Lawrenceburg and Versailles technicians will utilize this new technology to care for your most precious belongings.  We want to help make it “Like it never even happened.” 

Source:  http://blog.omegasonics.com/archives/SERVPRO-restoration

Water Damage Basics

11/5/2018 (Permalink)

Water damage restoration training is one of the important skill sets that a team of professional cleaners need in order to offer comprehensive services. This is a service that involves going into a home or business after a wet disaster, such as flood, burst pipes, or snow destruction, and not just cleaning up the mess, but actually drying and repairing the substructures that high volumes of moisture will affect, such as plaster and drywall, wood, concrete, and metal. Mold is a concern, of course, but there can be many other problems related to moisture damage; crumbling drywall and plaster, weakening beams and supports, rusting metal surfaces, and more. If the moisture is left to sit long enough, it will eventually bring the house to ruin. By having professional water damage restoration training, a cleaning crew will be able to properly assess the situation and devise the best plan for repair.

According the IICRC (Institute of Inspection Cleaning and Restoration Certification), which sets the standards for the cleaning industry and water damage restoration training; there are several different levels and classes involved in liquid destruction. From the IICRC’s S-500 standards, there are three categories describing the type of liquid involved.

•    Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.
•    Category 2. This category of liquid used to be called grey water, and is described as having a level of contaminates that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces. 
•    Category 3. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

Next are the classes of destruction.

•    Class 1. The lowest and easiest to deal with, this has a slow evaporation rate. Only part of a room or area was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permeance rate, such as plywood or concrete.
•    Class 2. With a fast evaporation rate, this level affects an entire room, carpeting, or cushioning, the wetness has wicked up the walls at least 12”, and there is moisture remaining in structural materials. 
•    Class 3. This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet and sub-floors are all saturated. The liquid may have come from overhead. 
•    Class 4. This class is labeled as specialty drying situations, which means there has been enough liquid and time to saturate materials with very low permeance, such as hardwood, brick, or stone.

The education involved in water damage restoration training teaches the technician to tell the difference between all the classes and categories and form a restoration plan based on those factors. Whether the work is done with a professional, broad-spectrum cleaning company, or if it’s a company limited strictly to moisture damage work, it’s important to make sure the technician has the right knowledge and tools for the job. Infrared probes are used to tell the extent of the destruction, as well as air movers, air scrubbers, different sizes and types of dryers and blowers, special hardwood dryers, and dryers designed specifically for drying the sub-floor and inner wall cavities.  Armed with water damage restoration training and the proper tools, most situations are salvageable.

Our team members   are Water Damage Restoration certified by the IICRC.  If you suffer a water damage SERVPRO is only a phone call away.  24 hours a day 7 days a week! 812-574-5744

 SOURCE:  http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Schedule your professional carpet cleaning TODAY!

11/5/2018 (Permalink)

Carpet cleaning is important to maintaining the overall comfort and monetary value of a property. Any type of flooring is an investment for the property owner. Keeping the investment in the best shape takes a professional, but without proper certification, the consumer cannot be guaranteed of proper education and training on updated techniques used in maintaining the value of the flooring.  Luckily, SERVPRO of Madison, Lawrenceburg and Versailles technicians are trained in the latest techniques and procedures--Always maintaining the highest quality of service possible for our values customers. 

There are health concerns that can arise from any unsanitary environment, and it can be surprising to learn what survives in and under the flooring. Allergens that are left behind can lead to serious health problems for family members and even household pets. Proper techniques can reduce or eliminate allergens in the environment, improving the health of the occupants.

Great strides have been made in technologies used in carpet-care. Today there are only a few basic wet and dry methodologies accepted by the industry leaders. Ensuring consistently high standards means understanding how the certifying body works to guarantee better results at lower costs.

Proper maintenance begins with regular vacuuming using a high-powered machine. Over time normal wear and tear leads to a dull, soiled appearance. Proper maintenance by the occupants can help keep the flooring looking good, but there comes a time when a certified technician has to be called to get to the really deep grime a normal household vacuum can miss. 

SERVPRO employs highly trained and educated technicians who will use the proper techniques. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the accepted industry leader in floor maintenance and restoration. The non-profit organization ensures technicians remain competitive and that consumers receive better service. Our franchises as well as many of our employees have this IICRC certification.  


While regular maintenance is beneficial to the healthfulness and attractiveness of a home or office, a certified technician is necessary to take care of the really deep jobs regular vacuuming misses. 

If you need help keeping or getting your carpets clean, give SERVPRO a call today! 812-574-5744

Why SERVPRO??

11/1/2018 (Permalink)

Why SERVPRO Why SERVPRO?? Locally Owned Company with National Resources.

Water and fire damage restoration are necessary when a family is at their most vulnerable, so they need a technician that is trustworthy and capable to act quickly and SERVPRO is just that. When disaster strikes a home, the damage left behind can make the building uninhabitable. Floods, noxious odors, unhealthy air quality and microbial growth are just a few hazards that can force a family from their home, and they must be dealt with immediately or they may worsen. Fortunately, SERVPRO is on call around the clock and capable of responding right away to any problems.

Our SERVPRO franchise professionals have several missions when they arrive at a compromised building. They have to assess the extent of the damage, determine its source, clean up any destroyed materials, set up a work site, remove excess moisture, remove any residue and ash, and rid the home of any lingering health threats. The entire process is completed as quickly as possible, so SERVPRO will be extremely busy from the moment they arrive at the home.

Every disaster is different, and SERVPRO is equipped for any situation. In some instances, there’s just a small plumbing leak in the attic and a patch of mold to get rid of. Sometimes, a flood powers through the building and leaves several inches of contaminated water behind. Other times, it’s a brief flame that scorches some drywall and a bit of flooring. Then there are times that it’s a rampaging inferno that nearly destroys the building. No matter how severe the disaster is, SERVPRO can get the building back to its former state.

SOURCE: http://www.IICRC.org/when-call-water-and-fire-damage-restoration-firm

Home Fire Safety

11/1/2018 (Permalink)

Fire Damage Home Fire Safety If you experience a fire at your home or business, call SERVPRO of Madison, Lawrenceburg and Versailles 812-558-9152

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  2. Test smoke alarms every month. If they’re not working, change the batteries.
  3. Talk with all family members about a fire escape plan and practice the plan twice a year.
  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Tips for good Family Fire Safety Preparedness:

  1. Teach children what smoke alarms sound like and what to do when they hear one.
  2. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  3. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  4. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
  5. Make sure everyone knows how to call 911.
  6. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If you do nothing else:

Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.

Smoking materials are the leading cause of residential fire deaths in the United States. If you smoke, take precautions: Smoke outside; choose fire-safe cigarettes; never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.

Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.

Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.

Turn portable heaters off when you leave the room or go to sleep.

Never leave a burning candle unattended, even for a minute.

*Source: www.redcross.org

Holidays bring potential for Water Damage

10/25/2018 (Permalink)

Why SERVPRO Holidays bring potential for Water Damage Please follow our tips outlines in the Water Damage Tips--Until Help Arrives Guide to protect yourself and your property.

The holiday season is about coming together with family and friends. For many people, this means hosting family celebrations and get-togethers inside of their homes. With this brings potential for water damages.

There are a few steps you can follow, to better prepare yourself and your home.Have your plumbing inspected. Check lines forsuitable insulation in unheated areas in your home, this could be an attic or a crawl space. If you have the means, insulating zones in your home that lose heat will keep pipes from freezing and over time help eliminate heat costs.

I you're planning a holiday vacation, leave water running while you are away. Just a little trickle can help reduce the likelihood of freezing and need for repair.Have someone check on your home while you’re gone, if there is an emergency, it will be better to know about it sooner rather than later.

Be aware of what’s being poured down the drain. Common causes of holiday water damage are drainage issues. Don't pour cooking oils or liquid fats down the drain; they will likely solidify resulting in blockage. Also, make sure you are utilizing your garbage disposal correctly--Try not to put things in it that are hard to grind up, such as coffee grounds, egg shells, peels from fruits and raw vegetables.

Another very common cause of holiday water damage is toilet backups. Never flush anything that is not meant to be flushed, keep a plunger handy or a snake to deal with clogged toilets. And place them in an area where all your guests will have access to save them the embarrassment of having to ask.

The Holidays are never a good time for water damage. Good thing SERVPRO of Madison, Lawrenceburg and Versailles is on-call 24 hours a day 7 days a week, EVEN HOLIDAYS! Our Crews of professionals will be onsite fast, ready to handle any situation! Contact Us Online or Call 812-574-5744 if you have an emergency.

Winter is Coming

10/24/2018 (Permalink)

Why SERVPRO Winter is Coming We're Faster to Any Size Disaster We’re dedicated to responding immediately to water and storm damage emergencies 24/7.

Here in Indiana, we're no strangers to the brutal winter weather conditions.  It's important to stay ahead of the game, and prepare your home to withstand these conditions.  At SERVPRO of Madison, Lawrenceburg and Versailles, we see a vast amount of claims during these winter months due to roof leaks caused by ice and snow,  water leaks from frozen pipes and many other winter storm related causes.   We want you to be aware, even though we are leaders in the water mitigation industry, we would rather prevent the damage than clean it up.

  Some of the most common causes of loss for our Southern Indiana customers are roof leaks. Do a visual inspection of your roof to look for maintenance issues or things that could make it more susceptible to hail or wind or other damage—like missing or damaged shingles or tiles on sloped roofs. Or if it’s a flat roof, look for surface bubbles in the membrane material or missing gravel.  Take a walk around the home and look for overhanging trees and branches. Trim trees back and remove dead branches—things that have the potential to fall when you get high winds or heavy snowfall to keep from damaging your roof.  Check downspouts and gutters to make sure that after the leaves fall the gutters get cleaned out—anything with the potential to freeze and exacerbate the problem with ice damage. Keep the drainage of the water off the roof and not clogged in the gutters.

  Another common cause of water loss are frozen pipe leaks.   No one wants a frozen pipe, so keep an eye on yours. Drain the outside water faucets and shut them off before the first freeze. On very cold nights, open cabinets beneath the sink to let warm air in and, if you are especially worried about freezing pipes, let a slow drip of water run through them. Resist the urge to turn down the thermostat to save money – you want to keep the pipes warm. Extreme weather is not a time to start trying to save on your energy bill, crank your heat up during those weeks, a water damage can be incredibly more costly than a few weeks of high energy usage.

  Another thing to keep in mind is chimney maintenance.  Make sure your chimney is ready to go before the cold weather hits by having it inspected for cracks and other dangers by a certified professional. If you had a chimney fire and didn’t know it, the professional will find evidence and recommend fixing it before use this winter. A good cleaning – and at least one during the heating season – can help reduce the chance of a chimney fire. Remember, chimney fires can spread damaging heat to the walls, leading to total losses.  

  SERVPRO of Madison, Lawrenceburg and Versailles hopes you don't need us this winter season, but accidents happen, and when they do we're "Here to Help"  24 hours a day 7 days a week.  Contact Us Online or call (812)574-5744. 

How and Why to Insulate Pipes

10/23/2018 (Permalink)

Why SERVPRO How and Why to Insulate Pipes A variety of insulated faucet covers are available to protect exterior hose spigots.

Water pipe insulation is a good DIY project that can protect your home from water damage, if done correctly and maintained after installation.

Where to Insulate Water Pipes:

Which water pipes you insulate will depend on why you are doing it. If the goal is to prevent frozen pipes, then the critical pipes to insulate are those that run through unheated spaces, such as exterior walls, unheated garages, the floor cavities above unheated crawlspaces, unheated attics, etc. Generally speaking, it's not necessary to insulate pipes that run through interior walls or in basements that are heated. Both hot- and cold-water pipes should be insulated when the goal is preventing freezing.

Pipe-Wrap Insulation

A common way to protect pipes is with the traditional pipe wrap insulation. This type of insulation is available in many different materials, including flexible foam with rubber backing tape, foam-and-foil pipe insulation, bubble-film pipe wrap, foil-backed natural cotton, and rubber pipe insulation tape.

Tubular Sleeve Insulation

Consider tubular sleeve insulation when longer runs of straight pipe need to be covered. Most tubular sleeves are available in 6-foot lengths, so you can cover a lot of ground quickly. The tubular sleeves can be made of either foam or rubber insulation, and both are available in self-sealing styles. Different diameters are available for different pipe sizes—1/2-, 3/4-, and 1-inch. 

Outdoor Faucet Covers

A great many burst pipes occur where hose bibbs extend through the walls of the home to the outdoors. When these exterior metal faucets are exposed to frigid winter temperatures, water trapped inside the faucet can expand and burst—causing a split in either the faucet itself or the pipe just inside the walls of the home. If you are lucky, it will be the faucet that bursts and leaks water outside the home, but if you are less fortunate the burst may occur in the pipe inside the home, causing water to pour into your walls or basement.

Call SERVPRO of Madison, Lawrenceburg and Versailles if you discover water damage due to a burst pipe! 

Source: https://www.thespruce.com/water-pipe-insulation-2718695

Holiday Cooking Fire Safety

10/23/2018 (Permalink)

Why SERVPRO Holiday Cooking Fire Safety NFPA research reveals that in 2016, on average, U.S. fire departments responded to a home fire every 90 seconds.

What to Do If a Cooking Fire Flares Up

By exercising caution at all times in your kitchen, you can help reduce the risk of a kitchen fire. But if a fire does flare up, you need to be prepared.

  • Your safety should always come first. If you are unsure about whether it is safe to fight the fire, leave the scene, call 911 for help, and let the fire department control the fire.
  • If a small fire flares up and you are going to attempt to extinguish it, call 911 for help first. A fire may grow out of control more quickly than you anticipate. It is safer to have help already on the way.
  • Smother a grease fire – never throw water on a grease fire. The super-heated water can change to steam, and can cause severe burns. Oil also can splash and spread the fire. If a grease fire starts in a pan, smother the flames by sliding the lid – while wearing an oven mitt – over the pan. If safe to do so, turn off the heat source. Do not move the pan, and keep the lid on until the fire is out and the pan is completely cool.
  • If a fire starts in your oven, keep the door closed and turn off the heat source. Keeping the door closed will help smother the flames. Do not open the door until the flames are completely out.
  • If a fire starts in your microwave, turn off the microwave and do not open it until the fire is completely out. Unplug the microwave only if you can safely do so.