Recent Posts

Water Heater woes.

4/29/2021 (Permalink)

A common issue that we deal with day in and day out at SERVPRO are water heater leaks.  A good majority of the time this is cause by a water heater failing and aged past the point of needing replaced.  Unfortunately, the home owner doesn't usually find out about this until its to late. 

Based on the manufacturer's suggested service life, the life expectancy of a water heater is about eight to 12 years. That varies with the location and design of the unit, quality of installation, maintenance schedule and water quality. If your water heater is more than 10 years old, leaks around the base of the tank or if it works erratically, it's probably time for a replacement.

In some cases, repairs and troubleshooting can save your existing water heater. Before you look for a replacement, make sure that an electrical problem, such as a blown fuse or tripped breaker, isn't the reason for the unit's failure. Regular water heater maintenance will extend the life of your unit, and some repairs — such as replacing a pressure relief valve or heating element — are pretty simple.

If the unexpected happens, call the experts at SERVPRO at 812-574-5744 and let us handle the unexpected.  

Prepare you company for the unexpected.

4/26/2021 (Permalink)

SERVPRO of Madison, Versailles and Lawrenceburg has an awesome marketing team available to answer any questions you might have regarding the services SERVPRO has to offer to your business.  On e of the items our marketing team is tasked with bringing to customers is the Emergency Ready Profile (ERP).  This is a complementary service that could possibly save you time and money in the event of a disaster at your property.  

The ERP can be done on site with a maintenance employee or any office staff.  Our marketing representative will use an iPad to go around the facility and take notes and pictures of different locations such as shut off valves, electrical boxes, emergency exits, parking areas for service vehicles, and take down all of the emergency contact numbers for each utility service.  

In the event of a disaster at your location you can open up the app and contact SERVPRO, or any other utility company you use that might be necessary.  If someone at your location needs to know how to shut off the water in the event of a water loss all of that information could be at their fingertips in seconds with the Ready App.

Contact us today at 812-574-5744 to schedule your complementary ERP today.

Cleaning Carpets.

4/20/2021 (Permalink)

The only reason someone would attempt treatment on their own is to save money, and this usually leads to bad results.  It will, for example, cost much more to replace carpeting that has been damaged beyond repair, and this is possible if soils are allowed to remain for too long, or they aren't adequately removed during the cleaning process.  

  Without training and certification, a home or business owner may not pick the right detergent to use, or the right equipment.  For instance, soils that have become matted in the fibers must be loosened from the fibers before they can be removed-- a process known as suspension.  Suspension is normally done with special substances that professionals have access to, and certified carpet cleaning companies such as SERVPRO of Madison, Lawrenceburg and Versailles have multiple suspension agents available, depending on what kind of soil is present.  

If someone attempts treatment without suspending the soil, the results will only be superficial, and may make the situation worse in the days to come.

Do-It-Yourselfers often have trouble applying the correct amount of water to the affected area, which can lead to leftover detergent residue, or excess moisture below the surface, providing the perfect breeding ground for MOLD.  Home and business owners attempting treatment on their own frequently cause color and odor damage during treatment as well, usually as a result of using unsafe detergent.  

Professional, certified treatment provided by SERVPRO professionals is the answer for most, and should be the very first should when dealing with any kind of carpet damage.  

Rain, rain go away!

4/20/2021 (Permalink)

Flooded basements are a common catastrophe homeowner's experience due to substantial amounts of rain. It's important to mitigate the loss as soon as possible to prevent further damage and mold growth.

Here are a few tips to follow to help prevent a flooded basement:

Focus on prevention. Long before you're in a flooding situation, look around your property for ways to divert rainwater away from your home. Important considerations are extending rain gutter down spouts away from your home and making sure the grade of your yard surfaces slope away from your home.

Clean the rain gutters in the spring and after all the leaves have come down in the fall. Blocked gutters will cause all of the roof water to dump directly against your foundation, increasing the likelihood of basement flooding.


Extend the rain gutter downspouts well out and away from your home.
 Do not connect the downspouts to your foundation footer drain tiles or to underground dry wells. This will only cause the roof water to further saturate the ground and cause flooding in your basement.

Walk around outside in your yard during a heavy rainstorm. Watch to see if water is ponding next to your home and if surface water is being directed toward your home. If this is the case, seek a local landscaper or excavation contractor for advice on ways to regrade your yard so the surface water is directed away from your home.


Provide emergency power.
 Install an automatic emergency generator to provide electric service for essential circuits like your furnace or electric heat, well pump, refrigerator, septic tank pump and sump pump in the case when power is lost. Without emergency backup power, you may return home to unnecessary basement flooding, frozen water pipes and a flooded septic tank.


Install a sump pump.
 An automatic sump pump should help keep water leakage normal amounts of rainfall from building up in the basement. As long as the sump pump tank has an opening in the lid, the sump pump will act like a huge floor drain and keep the water from getting deep.


Install a backup sump pump.
 The sump pump is your first line of defense against basement flooding. However, the most reliable sump pump available in the industry is still a mechanic device and can fail. A backup sump pump system, preferably with at least a battery-operated pump, configured with a switch device to begin working if the main is out of commission, greatly reduces the chance of flood. Some systems come with additional security features such as an alarm that goes off whenever the battery operated is started


Make an emergency family plan.
 Plan ahead with your family so that everyone has each other cell phone and other contact numbers. If you live in an area that is prone to historic flooding, plan ahead of time where you'll be able to stay until flood waters subside. Keep in mind that all your neighbors will probably need housing too. As local hotels are usually inundated during flooding events, try to arrange ahead of time with some local family members away from the flooding area to have temporary housing if ever needed.


Have flood insurance.
 Add flood insurance onto your existing homeowner's policy. Flood insurance is provided by the government and is fairly inexpensive. In the USA, if your home insurance agent does not provide flood insurance, contact FEMA (Federal Emergency Management Agency) for local agencies that do.

You can trust our experienced team to take care of you and your needs. SERVPRO is here to help make it "Like it never even happened." Call us at 812-574-5744

Source:  https://www.wikihow.com/Protect-a-Basement-from-Flooding.

Beautiful Partnerships!

4/16/2021 (Permalink)

Making sure you keep up with all the cleaning that needs to be done at your place of business can be a daunting task. SERVPRO of Madison, Lawrenceburg and Versailles works with several companies is the area to keep their cleaning up to date.  

These companies have cleanliness at a high priority and they put it into the experts hands!  SERVPRO has the knowledge, and tools to make sure that your working environment stays fresh and clean. 

We also have the expertise to handle Covid-19 clean ups and decontamination. Let SERVPRO partner with you and your business.  

Call us today 812-574-5744

Why commercial cleaning is important for your business.

4/16/2021 (Permalink)

There are a lot of issues that business owners must worry about to keep their business running. Operations, sales, marketing, accounting issues…. the list goes on and on. With so much to worry about, sometimes issues such as ongoing commercial cleaning of a business is an afterthought, but this would be a mistake! Consistent commercial cleaning might not sound like a big deal, but a clean business sends a powerful message to staff and customers alike.

Why commercial cleaning is important to businesses of all sizes

Why is maintaining professional commercial cleaning from a company like SERVPRO of Madison, Lawrenceburg and Versailles so important? Here are some of the benefits of prioritizing workplace cleanliness:

  • It reduces the need to replace supplies and equipment as often. When dirt and grime are left to build up, they will cause unnecessary wear-and-tear on your office equipment. Flooring can become stained and unkempt, and office furniture left uncared for is unsightly, not to mention unsanitary. Regular professional commercial cleaning and maintenance will save you costly replacements of these items.
  • It can help you find and fix damages before they become a problem. Regular deep cleaning can help you catch issues you might not notice. Regular cleaning maintenance can help you see the signs of water damage and mold growth that may otherwise go unnoticed. Damage from leaks are much easier to deal with at the beginning of the issue and easier to resolve. The longer the damage from a water leak goes on, the higher the costs for repairs are going to be and the higher the risk of mold.
  • It can positively affect employee morale. An unclean workplace makes it difficult to concentrate and has been proven to cause stress, especially for those people who are highly sensitive to uncomfortable surroundings. When your workers are happy and productive, your customers and clients will know it, and an atmosphere of positivity will affect your business by encouraging repeat sales and referrals.
  • It gives your business an image and reputation of professionalism. If your business looks like a mess, most people may assume it’s unprofessional. Water-stained walls, dirty carpets, unkempt furniture and machinery, and dusty light fixtures can give your prospective customers the idea that you are not a professional business. Simple commercial cleaning on a regular basis can help address this.

Are you ready for April Showers?

4/16/2021 (Permalink)

Here at SERVPRO of Madison, Lawrenceburg and Versailles, we see the aftermath of storm damage and how devastating the damages can be.  We cannot stress enough the importance of PREPAREDNESS.   We have compiled here a list of things you can do with and for your family to help in the event of a storm disaster.  

Create you Home Emergency Plan

A household emergency plan is vital in ensuring you and your family knows what to do during and after a severe storm.  

Every member of your household should be involved in developing your Home Emergency Plan, discussing things such as:

  • How a severe storm could impact your home.
  • The location of exit points in the house
  • Where to go if you need to evacuate.
  • How to stay in contact if you're separated from each other.  
  • Requirements for those with medical conditions or special needs.
  • What to do with any pets
  • What to include in your Home Emergency Kit.
  • Whether your insurance is adequate and current. 

Create your Home Emergency Kit

An emergency kit contains essential itemsw that you and other members of your household may need during and after a storm.

Your emergency kit should be able to sustain you for at least three days in case essential services have been disrupted or you have been isolated by flood water. 

The following basic items should be included in your Home Emergency Kit.   

  • Your Home Emergency Plan, including emergency contact numbers.
  • Portable Radio (with batteries or wind-up)
  • Torch (with batteries or wind-up)
  • First Aid Kit
  • Sturdy gloves
  • Important documents and cash in waterproof bags.
  • Essential Medication
  • Special items for babies, the disabled, elderly or pets.
  • Drinking water and non-perishable food for three days. 

Prepare your home

 There are simple things you can do to minimize the impact of storms on your home and surrounding property, as shown in the following planning checklist:

  • Check your roof regularly to make sure it's in good condition.
  • Keep gutters, down-pipes and drains clear.  
  • Remove tree branches that are too close to your house.  
  • Fix and corrosion, loose fittings and rotting or termite-affected timber.
  • Secure loose items around your property.  

General Home Safety Preparations

  • Ensure your home, contents and car insurance is adequate and current. 
  • Identify the safest room in which to shelter during a storm.  
  • Learn how to safely turn off your power, water and gas.  
  • Keep water containers, a camping stove and fuel safely on hand.  

If you live in a flood-prone area

  • Store poisons and garden chemicals well above ground level. 
  • Identify indoor items you'll need to raise or empty if flood threatens.  
  • Relocate power points well above previous flood levels.  

If you live in a storm or cyclone-prone area

  • Get a professional builder to asses the structural integrity of your house.  
  • Fit shutters or metal screens to your windows for added protection.  

Tune into WARNINGS:  If a severe weather warning or storm alert has been issued for your area, it's important to gain as much information as possible to help you prepare and protect your family and home.  

We hope these tips are helpful and provide some examples of what it means to truly be STORM READY.  If your home suffers damage due to a storm please call SERVPRO of Madison, Lawrenceburg and Versailles anytime, 24\7.  We can help get your home back to pre-storm condition and make it "Like it never even happened." 

Storm Season is coming up!

4/16/2021 (Permalink)

SERVPRO of Madison, Lawrenceburg and Versailles specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit South Eastern Indiana, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

If stormy weather causes waterdamage to your property call SERVPRO of Madison, Lawrenceburg and Versailles at (812) 574-5744, today!

Let the pros clean your carpets!

4/16/2021 (Permalink)

Carpet cleaning is important to maintaining the overall comfort and monetary value of a property. Any type of flooring is an investment for the property owner. Keeping the investment in the best shape takes a professional, but without proper certification, the consumer cannot be guaranteed of proper education and training on updated techniques used in maintaining the value of the flooring.  Luckily, SERVPRO of Madison, Lawrenceburg and Versailles technicians are trained in the latest techniques and procedures--Always maintaining the highest quality of service possible for our values customers.  

There are health effects that can arise from any unsanitary environment, and it can be surprising to learn what survives in and under the flooring. Allergens that are left behind can lead to health effects for family members and even household pets. Proper techniques can reduce or eliminate allergens in the environment, improving the health of the occupants.

Great strides have been made in technologies used in carpet-care. Today there are only a few basic wet and dry methodologies accepted by the industry leaders. Ensuring consistently high standards means understanding how the certifying body works to guarantee better results at lower costs.

Proper maintenance begins with regular vacuuming using a high-powered machine. Over time normal wear and tear leads to a dull, soiled appearance. Proper maintenance by the occupants can help keep the flooring looking good, but there comes a time when a certified technician has to be called to get to the really deep grime a normal household vacuum can miss. 

SERVPRO employs highly trained and educated technicians who will use the proper techniques. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the accepted industry leader in floor maintenance and restoration. The non-profit organization ensures technicians remain competitive and that consumers receive better service. Our franchises as well as many of our employees have this IICRC certification.  


While regular maintenance is beneficial to the healthfulness and attractiveness of a home or office, a certified technician is necessary to take care of the really deep jobs regular vacuuming misses. 

If you need help keeping or getting your carpets clean, give SERVPRO a call today! 812-574-5744

Follow these steps if you ever find yourself with water damage

4/16/2021 (Permalink)

Here at SERVPRO we're no strangers to water damage, but you may not know what to do, or better what SERVPRO of Madison, Lawrenceburg and Versailles can do FOR you.  

Step 1: Disconnect the power, unplug any electronics, and remove electronics, furniture and movable items immediately.

Step 2:Get rid of the water.  SERVPRO professionals will extract the water with our specialized equipment, not just your ordinary shop vac. 

Step 3:  Dry out the affected area.  SERVPRO professionals will place specialized drying equipment such as dehumidifiers, air movers, and desiccants and monitor it's progress daily until it reads completely dry. 

Step 4: Disinfect and Prevent Mold Growth.  SERVPRO professionals will treat the affected areas with Sporicidin an anti-microbial formulated  to stop the growth of any micro-organisms, including mold. 

Step 5:  Dispose of Damaged Items Responsibly.  SERVPRO professionals will assist you in sorting your damaged items.  Some things will be saved, however some will not.  SERVPRO professionals know how to responsibly handle items that may be recyclable to alleviate the pressure on local landfills instead of simply throwing it all in a dumpster. 

If you suffer a water damage we here at SERVPRO of Madison, Lawrenceburg and Versailles are on call 24 hours a day 7 days a week to help you make it "Like it never even happened." Call us at 812-574-5744